Introduction
Owner statements are the heartbeat of your property management business. When they’re full of mistakes — from missing charges to mismatched balances — trust quickly disappears.
Why It Happens
- 🧾 Manual entry errors or missed transactions
- 🔄 Recurring charges not set up properly
- 🏦 Unreconciled bank activity leading to mismatched balances
- 🤯 Overwhelmed bookkeeping when managing too many properties
Fixing It in AppFolio
- ✅ Use the Owner Statement Preview to catch issues before sending
- 🔍 Audit your Chart of Accounts and Transaction History
- 💼 Cross-check with Bank Reconciliation Reports
- 📅 Make it a habit: review statements monthly, not just year-end
Conclusion
Clean owner statements build trust and reduce stress. If your books are off, start small, fix one month at a time, and don’t hesitate to ask a pro for help.
